800-825-7719

Jet Ski Lift with extra walk way added to the side

Customer Service

Connect-A-Port / Dandy Dock

  • 1501 Owner Ave
  • Atlantic, IA 50022
  • 800-825-7719 toll free (US only)
  • 712-243-2430
  • 712-243-3164 Fax
  • - U.S. sales
  • Hours:

    • Monday - Thursday 7 a.m. - 5 p.m. cst
    • Friday 7 a.m. - 2:30 p.m. cst

    Warranty

    Connect-A-Port® and Connect-A-Port 2XL™ Warranty:

    Contact Connect-A-Port for Warranty information

    Print out your Connect-A-Port and DandConnect-A-Port Registration On-line

    Return Policy

    Customer returning a purchased product must first call 1-800-825-7719 and obtain a Return Merchandise Number (RMN). This number must be marked on the returned product packaging. Return request must be made within 30 days of the date of your invoice. Products must be returned in good condition and are subject to a 25% restocking fee. Dandy Dock reserves the right to deny credit for any damaged, used or missing merchandise. Original invoiced shipped charges are non-refundable. Customer is responsible for all shipping charges for return of product.

    Shipping

    Normally, product will be shipped via UPS and/or Motor Freight within 2 - 7 business days. Delivery time will vary depending on the shipping method chosen.

    Taxes

    State sales tax will be added to the following states: Iowa, Florida

    International Orders

    Contact us at 712-243-2430, by fax at 712-243-2469 or by email for shipping charges between the hours of 7:00 a.m. and 5:00 p.m. Central Standard Time. All shipping charges will be paid in US Dollars. Duties and Taxes on goods will be the buyers responsibility.

    Your Easy on and of the water Jet-Ski Dock